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Privacy Policy

Effective Date: July 04, 2025
Last Updated: July 04, 2025

Welcome to 5PAY SOLUTION LLC (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website [www.my5pay.com] or use any of our services.

By accessing or using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

Account: A unique account created for you to access our Service.

Affiliate: An entity that controls, is controlled by, or is under common control with a party.

Company: Refers to [Your Company Name], located in the United Kingdom.

Cookies: Small files placed on your device to store data related to your activity on a website.

Country: Refers to the United Kingdom.

Device: Any device that can access the Service such as a computer, smartphone, or tablet.

Personal Data: Any information that relates to an identified or identifiable individual.

Service: Refers to the website and services provided at www.my5pay.com.

Service Provider: Any third-party processing data on behalf of the Company.

Usage Data: Automatically collected data generated from use of the Service.

Website: Refers to www.my5pay.com

You: The individual or entity accessing or using the Service.

2. Types of Data Collected

Personal Data

We may collect personally identifiable information, including:

  • Email address
  • First and last name
  • Phone number
  • Billing and transaction details
  • Usage data
  • Usage Data

Automatically collected data may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers
  • Mobile device data (if accessed via mobile)
  • Tracking Technologies and Cookies

We use Cookies and similar tracking tools such as:

Session Cookies: Used to operate the Service.

Persistent Cookies: Remain on your device and used to remember preferences.

Web Beacons: Used to count users or gather statistics.

You can configure your browser to refuse cookies, but this may affect certain functionalities of the Service.

3. Use of Your Information

We use the data we collect to:

  • Provide and maintain the Service
  • Manage your account and user preferences
  • Process payments and transactions
  • Contact you regarding service-related updates
  • Send promotional information (if consented)
  • Monitor and analyze Service usage
  • Comply with legal obligations
  • Support internal audits, fraud prevention, and security

4. Sharing Your Information

We may share your personal data in the following situations:

  • With Service Providers: For hosting, analytics, fraud detection, etc.
  • For Business Transfers: In the event of a merger or sale of assets.
  • With Affiliates: Within our corporate group.
  • With Business Partners: To offer specific services or promotions.
  • With other users: If you publicly share information through forums or reviews.
  • With your consent: For any purpose disclosed at the time of data collection

5. Data Retention

We retain Personal Data only as long as necessary for:
  • Providing services
  • Meeting legal and regulatory requirements
  • Resolving disputes
  • Enforcing policies
Usage Data is retained for internal analysis and improving the Service, or as required legally.

6. Transfer of Data

Your data may be stored or processed in countries outside of your jurisdiction. By using our Service, you consent to this transfer.

We ensure appropriate safeguards are in place to protect your information regardless of location.

7. Deleting Your Data

You may request access to, update, or delete your personal data by:

  • Accessing your account settings (if applicable)
  • Contacting us directly at [email protected]

Please note, we may retain certain data when required by law or for legitimate business reasons.

8. Disclosure of Data

Legal Requirements

We may disclose your data:

  • To comply with legal obligations
  • To protect the rights or safety of the Company, users, or the public
  • To investigate wrongdoing
  • Business Transactions

If the Company is involved in a business transaction such as merger or acquisition, your data may be transferred as an asset.

9. Security of Data

We implement appropriate measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

We do not knowingly collect data from anyone under 13 years of age. If you believe your child has provided us with data, contact us and we will take appropriate action.

11. Third-Party Websites

Our Service may link to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of changes by:

Posting on this page

Updating the “Last Updated” date

13. Contact Us

If you have any questions about this Privacy Policy:

Email: [email protected]
Website: www.my5pay.com